What forms of payment do you accept?

Credit card: Visa, MasterCard, through this website. We also offer bank E-Transfer and Cheque. When paying by cheque, we will start work on the order as soon as the cheque clears with our bank, which can take some time.

What is your warranty and return policy?

We trust you'll be happy with our prints. To help assure you, we offer a full refund return policy if you are dissatisfied for any reason. Simply return the print within 30 days. Email us regarding any problems and to arrange for shipping.

How does Interac e-Transfer payment option work?

We offer credit card and e-Transfer payments. Interac e-Transfer is a convenient and secure way to send money directly from your online banking. When you choose this payment method, we'll email you a payment request with instructions. Simply log into your online banking (through your bank's website or mobile app), select the e-Transfer option, and send the payment to the email address provided. The transfer is typically processed instantly, and you'll receive a confirmation once the payment is complete. Most Canadian banks offer e-Transfer as a standard feature with online or mobile banking, and it works with major financial institutions across Canada.

What are shipping costs?

We offer complimentary shipping on the vast majority of our orders across Canada. Pieces over 78 inches cannot ship with regular courier service. If the checkout determines that your location is more than a days round-trip from Creston BC, a "Shipping Quote Required" message will appear when ordering one of these large pieces. In that case, please use the contact form and we will be happy to help.

For our standard free shipments, we use trusted carriers like Loomis, Purolator, FedEx, and Canada Post to bring your purchase to your doorstep.

Once I place my order how long will it take to ship the picture?

The process of building your picture takes about a week for wrapped-canvas and two weeks with a floater frame. This is our workflow which normally starts within a day or two of receiving your order.

Is your photography real or AI-generated?

Every photograph we sell is captured by Howard and Jim Smith in the wild. We do not use generative AI. We believe the value of landscape photography lies in the effort required to witness these fleeting moments in nature. When you buy a Mountain Wonder print, you are owning a record of a real moment in time, not a digital fabrication.